Terms and Conditions

By Using the Carbonlessondemand.com Website, the Website User hereby agrees to the following terms and conditions ("Terms & Conditions"):
TERMS & CONDITIONS

• Definitions

Contract means the legally binding contract as defined in the Terms & Conditions between Us and You.
Privacy Policy refers to the CARBONLESS ON DEMAND.COM LLC privacy policy found at Carbonlessondemand.com.
Return Policy refers to the CARBONLESS ON DEMAND.COM LLC return policy found at Carbonlessondemand.com.
Use or Using means any and all Use of the Website including accessing, scrolling, clicking, creating a User Account, uploading, ordering, approving, and/or purchasing.  Use and/or Using includes Your Use of the Website on behalf of a third party.
User Account means the online account You create and maintain with Us.
We, Us, or Our means CARBONLESS ON DEMAND.COM, LLC.
Website means Carbonlessondemand.com.
You, Your, or User means the User of the Website.

• Legally Binding Contract

By Using the Website, You agree that You are eighteen years old or older.  You further agree that You are of adequate legal age and capacity to create binding legal obligations for any liability incurred as a result of Your Use of the Website.
By Using the Website, the Website User expressly assents to the Terms & Conditions of this legally binding contract between CARBONLESS ON DEMAND.COM, LLC and the Website User. You agree to immediately discontinue Your Use of the Website if You do not provide Your express assent to the Terms & Conditions of this legally binding contract.
If You or a third party on whose behalf you are operating have executed a separate contract ("Separate Contract") with Us, to the extent that the terms and conditions of the Separate Contract conflict with and/or are inconsistent with these Terms & Conditions, the terms and conditions of the Separate Contract shall apply, subject to the limitations stated herein.
We expressly reserve the right to restrict and/or terminate a User’s access to the Website, including access to a User Account, at our sole discretion.

• User Conduct

You agree that Your Use of the Website shall be for legitimate and lawful purposes.  You agree that You are solely responsible for any and all information You provide, publish, upload or submit to Us or through the Website. 
By Using the Website, You agree to conduct Yourself in accordance with all applicable state, local, federal, and international laws and regulations.  Your further agree not to Use the Website for any purpose that could be construed as profane, threatening, indecent, improper, harmful to another, or harmful to anther’s property. 
You agree that any submission made to Us through the Website will be placed in the name of the individual or company that will bear sole responsibility for payment of any liabilities incurred.  With respect to any form of payment You submit to Us, You agree You have authority to Use said method of payment. 
You agree You will not reproduce any portion of the Website without Our express written permission, except as may be necessary for browsing or shopping purposes.  By Using the Website, You agree to refrain from:  gathering information about Website Users, employing any algorithmic methodology which gathers and/or monitors any otherwise private information from the Website, disguising Your identity or disguising the identity of the third party on whose behalf You are operating, Using the Website in direct or indirect competition with Us, and/or distributing viruses or other harmful computer programs.  You also agree that You will not Use automated means to Use the Website.
We reserve the right to terminate Your access to and Use of the Website at Our sole discretion.  Termination of Your access to and Use of the Website will result in the deletion of any and all information and/or content you submitted to Us.

• Use of Our Website on Behalf of Third Parties

If You Use the Website on behalf of a third party, You agree You are solely responsible for the accuracy of information provided and/or the omission of relevant information.  We will not be responsible for any damages related to Your submission of inaccurate or incomplete information through the Website on behalf of a third party.
By Using the Website on behalf of a third party, You expressly agree that You have the authority to act on behalf of and bind the third party and that You have informed the third party of these Terms & Conditions.

• User Accounts

As a condition of Your Use of a User Account, You agree to provide and maintain accurate account information.  You understand and agree that We will not be responsible for any act or omission that leads to a breach in the confidentiality of Your User Account.  You shall be solely responsible for any unauthorized Use of Your User Account and/or Your confidential information.
We reserve the right to terminate Your Use of a User Account at our sole discretion.

• Third Party Websites and Using Links to Our Website

You agree to assume the risk associated with access to and Use of any and all third party Websites, including those third party Websites whose links We publish on the Website. 
You agree to refrain from publishing the link to Our Website, except as may be necessary for browsing and/or shopping, without Our prior written permission. 

• Website User Comments, Feedback, Reviews, and Other Material

You agree that any comments, feedback, reviews, and/or other material that You submit to Us through the Website or otherwise, shall become and will remain Our exclusive property.  We reserve the right to publish any comments, feedback, reviews or other submission You submit to Us, through the Website or otherwise.  You agree to release any and all rights You have to these comments, feedback, reviews, and/or other submissions.
Additionally, any and all material that We create in the process of completing Your order is Our property and will remain our property.  However, We reserve the right to Use these materials as sample product or for advertising purposes, unless We are otherwise notified by You.

• Changes to the Website

We reserve the right to modify, suspend, remove, and/or terminate any aspect of the Website, in our sole discretion, without notice.  We will not be responsible for any such modification to the Website, up to and including complete discontinuance of the Website.

• Terms and Conditions of Relating to Digital Submissions and Orders

By submitting a digital file to Us, and/or by placing and order with Us, You agree to be bound by the following additional terms and conditions:

• Print-Ready Artwork

Print-Ready Artwork means any digital file that You submit to Us, including but not limited to images and text files, if and only if the file meets Our specifications for printing, at Our sole discretion. 

You agree to be 100% responsible for any and all Print-Ready Artwork that You submit to Us, through the Website or otherwise.  By submitting Print-Ready Artwork to Us, You agree that You have carefully reviewed and proofread Your submission and You understand We are not responsible for any errors or omissions in Your Print-Ready Artwork.
Furthermore, by submitting Print-Ready Artwork to Us through the Website or otherwise, You certify that You have the right to Use the images and text that make up Your submission.  You further agree that any and all Print-Ready Artwork You submit to Us is not original and that You retain a duplicate of the Print-Ready Artwork, and You understand We are not responsible for loss or damage to Print-Ready Artwork.
You agree that You will not submit any Print-Ready Artwork consisting of the following material:  nudity, offensive material, indecent or improper material, any material that could give rise to civil or criminal liability under any applicable law, and any material that could infringe on rights of privacy, copyrights, publicity, or other intellectual property rights without the express permission of the owner and any and all individuals depicted in the material.
We reserve the right to refuse Your submission of any Print-Ready Artwork for any reason, or for no reason.
You agree to accept 100% liability for all content You submit to Us and for the content We print as part of Your order.
We will not be responsible for retaining or storing any digital items You submit to Us, including Print-Ready Artwork. 

• Color Accuracy

We will make every effort to ensure that colors used in the printing of Your order match, as close as possible, the colors You submitted in Your Print-Ready Artwork.  Because it is impossible to achieve a color match with 100% accuracy, We cannot guarantee that the color You submit in Your Print-Ready Artwork will match exactly the color of Your order.  By submitting an order with Us, You understand and agree to this limitation.  We will not be responsible for any color inaccuracies or inconsistencies.

• Proofs

Proof(s) means the final form of the product(s) You ordered, such that the only remaining tasks for Us to complete, are to send the product(s) to production, and then place the completed order with the shipping carrier.
Once We receive Your Print-Ready Artwork, an online Proof will be made available for Your review through either Your User Account or the e-mail address You provided to Us.  We will notify You when Your Proof(s) are available for Your review via Your User Account or the e-mail address You provided to Us.  You expressly agree that it is Your responsibility to review the Proof(s) in a timely manner.  We will not be responsible for any delay caused by Your failure to timely review Proof(s). 
We will not begin production of Your order until We receive either:
(1) Your written approval of all Proofs ("Approval"); or
(2) Your written waiver of approval of all Proofs ("Waiver").
By giving Your Approval of an online Proof(s), You understand and agree that Your Approval is limited to every aspect of the Product, with the exception of its color, color variation, or lack of color.  Due to the nature of online Proof(s), color cannot be accurately depicted in an online Proof. 
If You would like to specifically approve a color aspect of a product(s) You ordered, at Your written request, We will mail you a physical proof ("Color Proof").  After receiving Your written approval of a Color Proof, We will assume responsibility for any color aspect of a product(s) You ordered that deviates from the Color Proof You approved.  You understand and agree that Your request for a Color Proof will carry an additional fee and will extend the amount of time necessary to produce Your order.
We will not be responsible for any inaccuracy, inconsistency, omission, or dissatisfaction with any final product or order for which You provided Your Approval or Waiver.

• Print Turnaround Time

Print Turnaround Time means the time that it takes for Us to print Your order and place Your order with the shipping carrier for shipment.  It does not include the time it takes for Us to design Your order.  Saturdays, Sundays, and Holidays are excluded from Print Turnaround Time.
Print Turnaround Time begins the business day after We receive all of the following (collectively "Print Materials & Payment"): 

• Your Print-Ready Artwork files,
• Approval or Waiver of all Proofs, and
• Full payment for Your order.

Print Turnaround Time does not include shipping transit times. 

• Print Policy
• Due to the method We use to print orders, We cannot guarantee that the order You receive will match the exact quantity ordered.  We can guarantee that the quantity will come within +/- 10% of the quantity ordered.  In the event that more than 10% of the quantity You ordered is missing, We reserve the right to either:  (1) issue You a partial refund, or (2), issue You partial store credit, at our sole discretion.

• No Liability for Errors

We are not liable for:

• Any errors or variances as to any final product or order for which You approved,
• Any errors or variances as to any final product or order for which You waived approval.

Errors or variances include but are not limited to: incorrect resolution, poor quality graphics, sizing errors or variances, overprinting, duplicate orders, inaccurate file orientation, alignment issues, and/or poor placement of graphics or text.

• Discounts/Promotional Pricing

At times, We may offer discounts and/or promotional pricing on the Website.  Any and all such promotional pricing is subject to change at Our sole discretion, at any time, and without notice to You.  Any and all sales, coupons and/or discounts set forth on the Website, whether as to a specific product, or generally applicable to an order, are subject to modification without notice, up to and including the discontinuance of the reduced price effectively immediately.

By utilizing any and all discounts and/or promotional pricing that We offer, You agree that you are utilizing the discounts and/or promotional pricing in a lawful manner.  Additionally, you understand and agree that any and all discounts and/or promotional pricing We offer cannot be redeemed for cash.

• Payment

If You or a third party on whose behalf you are operating have executed a separate contract ("Separate Contract") with Us, to the extent that the terms and conditions of the Separate Contract conflict with and/or are inconsistent with these Terms & Conditions, the terms and conditions of the Separate Contract shall apply, subject to the limitations as stated herein.
All prices and amounts shown on the Website are stated in U.S. Dollars (USD), unless otherwise stated.  All prices, amounts, and quantities set forth on the Website are subject to modification at any time, for any reason, and without notice to You.
By submitting an order, You agree to be responsible for payment of all costs including the cost of the products or services, taxes, shipping, handling, import fees, export fees, insurance, and/or postage.  By placing an order, You give Your consent to Us to charge all costs to the credit card You provide to Us.  Notwithstanding the fact that You may be placing the order on behalf of a third party, You agree that You have informed the third party of these Terms & Conditions, and in the event that the third party fails to remit payment to Us, You agree to submit payment to Us.
Production of items contained in Your order is subject to the "Print Turnaround Time" section of these Terms & Conditions.  Production Time means the time it takes Us to produce the items in Your order, after Print Turnaround Time begins. 
Once the production of the items in Your order begins, order changes are not permitted.  Once We begin production on all or part of Your order, You order becomes non-refundable, except as provided in the Return Policy.

• Cancellation

An order may not be cancelled if and when any of the following have occurred:

• All or part of the order has been sent to production,
• All or part of the items ordered have been printed,
• The order has been packaged,
• The order is en route to You, and/or
• The order has been delivered.

An order that is eligible for cancellation may by cancelled subject to the following fees:

Order Date means the actual time and date of Your order as found on Your invoice (sent at time of order)

If You desire to cancel an order within 24 hours of Your Invoice Order Date, contact Us immediately to see if cancellation is an option.

To cancel Your order, please e-mail cancel@carbonlessondemand.com and provide Us with the following information:

• Valid contact phone number,
• Invoice number, and
• Item(s) You wish to cancel

We reserve the right to deny Your request to cancel all or part of an order if We are not provided with Your valid contact phone number, valid invoice number, and the item(s) You wish to cancel. 
If Your order has been pending for over 90 days, Your order is subject to automatic cancellation and no refund or credit will be issued for any of the following reasons:

• Print-Ready Artwork not supplied,
• Failure to approve and/or request changes to proof(s),
• Failure to waive approval of proof(s), or
• Failure to supply valid shipping information.

For orders that are not eligible to be cancelled, You understand that You remain 100% responsible for payment of Your order.

• Return Policy

All sales are final.

In the unlikely event that there is damage to or a problem with an item due to either a shipping or production error, We will fix the mistake, provided You notify Us of the issue within 30 days after receiving the product.  We will not be responsible for any damage to an item that occurred as a result the actions or inactions of Yourself or a third party.

Only after We authorize a return of a product, will the corrected or reprinted product be shipped back out to You.

We reserve the right to issue a purchase price refund, in whole or in part, for any returned items, at our discretion.  However, no such refund will be issued unless and until We receive the returned items.  Shipping fees are non-refundable.

Any and all returns of Blank Carbonless Form Paper products are subject to a re-stocking fee of 25% of the order.

• Shipping

You agree to select Your preferred shipping method from our Website and You understand that once We place Your Order with a shipping carrier for shipment, We are not responsible for shipping transit times.  Shipping transit times are set by the shipping carrier, and may or may not include Saturdays, Sundays, and/or Holidays.  We assume no responsibility for delays caused by a shipping carrier, weather, or damages resulting from the failure to receive Your order as scheduled.  Additionally, We are not responsible for damages that occur to Your order after We have placed Your order with the shipping carrier.

We reserve the right to ship Your order with any shipping carrier that We choose, without Your approval.  In addition, We reserve the right to modify the shipping method You choose, for any reason, at our complete discretion.

We are not responsible for any incorrect shipping address You submitted.

• Target Arrival Date

Target Arrival Date means the date calculated by adding the Print Turnaround Time to the shipping transit time.  We do not guarantee the Target Arrival Date, because We are not responsible for shipping transit time.  We assume no responsibility for Your order arriving after the Target Arrival Date.  We merely provide Target Arrival Dates as an estimated date of arrival of Your order.

• Sales Tax Policy

We charge sales tax on all orders shipped to addresses in accordance with state, local, federal, and international laws and regulations, unless You are tax exempt.  If You are tax exempt, We will not ship Your order unless and until You provide Us with Your tax exemption certificate.
By placing and order with Us, You agree to be solely responsible for the correct remittance of sales tax.  If, after payment is made, it is determined that more tax is due, then it is Your responsibility to remit the required taxes to the taxing authority.

• Complaints

If You have a complaint regarding Your order, You must send Your complaint via e-mail to orders@carbonlessondemand.com within 24 hours after receipt of Your order.  If We determine that Your order contained a defect caused by Our printing and/or placing with the shipping carrier, We will replace Your order at no charge.  We will not be responsible for any defects in Your order caused by the shipping carrier or during shipping transit.

Complaints about Your order that We receive after the 24 hour window beginning when You receive the product will be addressed at Our discretion.

• Copyright Notice

All content included on this Website, including, but without limitation to, the information, software, audiovisual content, graphs, data, typefaces, maps, designs, icons, written and other material, content and compilations (collectively, "Content") are intellectual property and copyrighted works of CARBONLESS ON DEMAND.COM, LLC, its licensees, and/or various third-party providers ("Providers"). Reproductions or storage of content retrieved from this Website, in all forms, media and technologies now existing or hereafter developed, is subject to the U.S. Copyright Act of 1976, Title 17 of the United States Code. Except where expressly provided otherwise by Us, nothing made available to Users via the Website may be construed to confer any license or ownership right in or materials published or otherwise made available through the Website or its services, whether by estoppel, implication, or otherwise. All rights not granted to You in the Terms & Conditions remain reserved by Us.

• Corporate Identification and Trademarks

"Carbonlessondemand.com" and any and all other marks appearing on this Website are trademarks of CARBONLESS ON DEMAND.COM, LLC in the United States and other jurisdictions ("Trademarks"). You may not Use, copy, reproduce, post, distribute, upload, republish, transmit, or modify the Trademarks in any way, including in advertising or publicity pertaining to distribution of materials on this Website, without CARBONLESS ON DEMAND.COM, LLC 's prior written consent. The Use of Trademarks on any other Website or network computer environment is prohibited. CARBONLESS ON DEMAND.COM, LLC expressly prohibits the Use of Trademarks as a "hot" link on, or to, any other Website unless establishment of such a link is pre-approved by CARBONLESS ON DEMAND.COM, LLC in writing.

• Copyright Notices for Materials on the Website

If You believe in good faith that materials appearing on this Website infringe Your copyright, You (or Your agent) may send Us a notice requesting that the material be removed, or access to it blocked. A conforming notice must contain the following: (a) our name, address, telephone number, and email address (if any); (b) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to locate the material; (c) statement that You, the complaining party, has a good faith belief that Use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; (d) a statement under penalty of perjury that the information in the notification is accurate and that You are (or are authorized to act on behalf of) the owner of an exclusive right that is allegedly infringed; and (e) Your physical or electronic signature as the owner or a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
CARBONLESS ON DEMAND.COM, LLC has designated the following agent to receive notification of alleged copyright infringement:
Carbonless On Demand
332 Erie St. S.
Massillon, OH 44646
E-mail Address: orders@carbonlessondemand.com

• Disclaimer of Warranties

The Website provides all content on an "as is" and "as available" basis.  We do not represent or warrant that access to content published on the Website will be (1) uninterrupted and/or timely, (2) free of defects, inaccuracies, or errors, (3) will meet Your requirements or the requirements of any third party You may represent, and/or (4) will operate with Your hardware and software.  To the maximum extent permitted by applicable law, We hereby disclaim any and all express and implied warranties, including without limitation, warranties of fitness for a particular purpose, merchantability, and non-infringement.
We make no warranties regarding third party links, services, goods, resources and information that the Website publishes including without limitation, warranties of fitness for a particular purpose, merchantability and non-infringement and will not be liable for Your Use of or reliance on such third party services, resources, or information. 

• Exclusion of Damages

We will not be liable to You or any third party You may represent for any consequential, incidental, indirect, punitive, or special damages (including damages relating to lost profits, lost data or loss of goodwill arising out of, relating to or connected with Your Use of the Website, based on any cause of action, even if advised of the possibility of such damages.

• Limitation of Liability

To the maximum extent permitted by law, in no event is CARBONLESS ON DEMAND.COM, LLC, including its officers, employees, representatives, directors, successors, assigns, or affiliates (collectively "Covered Parties") liable to You or any other person for indirect, incidental, punitive, exemplary, special, statutory, or consequential damages, lost profits, lost revenue, loss of data, loss of privacy, loss of goodwill or any other losses, even if advised of the possibility of such damages and even in the event of fault, tort (including negligence) or strict or product liability.  Without limiting the foregoing, in no event will the aggregate liability to You of the indemnified persons exceed, in total, the amounts paid by You to Us.

• Indemnification

You agree to hold CARBONLESS ON DEMAND.COM, LLC, and their subsidiaries, affiliates, officers, directors, employees, agents, attorneys, and suppliers, and each of their respective successors and assigns (collectively "Indemnified Persons"), harmless from, and indemnify them for all damages, costs, expenses, and other liabilities, including reasonable attorneys’ fees and expenses, relating to any claim arising out of or related to:  (1) Your Use of the Website; (2) Your violation of these Terms & Services, and/or any applicable law or the rights of another person or party; (3) any content being reproduced as part of Your order; and (4) any form of payment You submit to Us.

• Privacy

You confirm that You have read, understood and agree to the terms and conditions of Our Privacy Policy which are incorporated herein. You consent to the Use of Your personal information by Us, Our third-party providers, and/or distributors in accordance with the terms of and for the purposes set forth in Our Privacy Policy.

• Amendments to Terms & Conditions

We reserve the right to change, modify, or otherwise alter the Terms & Conditions of this Contract at any time.  You agree that any modification We make to the Terms & Conditions is deemed effective immediately.  You agree that You are solely responsible for reviewing these Terms & Conditions for any modifications and Your continued Use of the Website after any such change, modification, or alteration to these Terms & Conditions will serve as evidence of Your acceptance of same.

• Miscellaneous

The headings contained in these Terms & Conditions are solely for convenience and do not, in any way, limit or otherwise entirely define the terms and provisions of these Terms & Conditions.
If any provision of the Terms & Conditions is held to be invalid or unenforceable by a court of competent jurisdiction, then such provision shall be enforced to the maximum extent possible so as to affect the intent of the Terms & Conditions, and the remainder of the Terms & Conditions shall continue in full force and effect. The failure by either You or Us to exercise or enforce any right or provision of the Terms & Conditions shall not constitute a waiver of such right or provision. You agree that any cause of action arising out of or related to the Website or the Terms & Conditions must commence within one (1) year after the cause of action arose; otherwise, such cause of action is immediately and permanently barred. All provisions in the Terms & Conditions regarding representations and warranties, disclaimers, indemnification, and limitation of liability shall survive the termination of the Terms & Conditions.

• Entire Agreement

The Terms & Conditions, in conjunction with the terms and conditions of the Privacy Policy and Refund Policy, constitute the entire agreement (collectively, the "Agreement") between You and each Indemnified Person to the subject matter hereof, and supersede any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified without doing so in writing or by making such amendments or modifications available on this Website.

• Choice of Law & Venue

You agree that the laws of the State of Ohio, USA shall govern these Terms & Conditions and Your Use of the Website.  You consent to the exclusive jurisdiction and venue of the state and federal courts located in the County of Summit in the State of Ohio for all disputes arising out of, or relating to the Terms & Conditions and/or Your Use of the Website.

• Communication with Us